KV Dipu

K. V. Dipu is President and Head of Operations and Customer Service at Bajaj Allianz General Insurance, where he leads operations, communities, and customer service functions. He heads large-scale digital transformation initiatives, working with fintech and insurtech startups globally, and manages a workforce of approximately 1,600 employees across 170 locations. His leadership spans customer experience transformation, operational excellence, and technology-led service delivery in general insurance. Invite K. V. Dipu for insurance leadership conferences, customer experience forums, enterprise operations summits, and digital transformation events.